New Patient Registration


A Warm welcome from Swiss Cottage Surgery

How to Register

To register with us, please complete our online registration form. It can take up to five days for us to fully process your registration. Once completed, your medical records will be transferred to us and a new medical card will be sent to your home address. You do not need to inform your existing practice that you are moving, although it may be courteous to do so.


Children under 16 years

Child Health Record Book (Red book) or a copy of the Immunisation records, if from abroad. 

Please note that we are unable to register a child under 16 without a parent/guardian being registered here.

Out of Area Patients

For our Patients who are registered and wish to remain with us but move to a location outside of our practice boundary, please understand that we are happy for you to remain registered with us but please note home visiting will have to be agreed in advance with their Doctor.  Home visiting outside of the practice boundary is not within our NHS contract and therefore a discretionary arrangement. The NHS Out of Area GP home visiting service is operated through NHS 111.  This is the same arrangement for patients who wish to register with us but already reside outside of our practice boundary.

Please be advised in some circumstances the GP will make a decision based on the patients medical needs as some services will not be available for patients to be referred to when living outside of the borough that service serves.

Temporary Services

If you are ill while away from home or if you are not registered with a Doctor but need to see one, you can receive emergency treatment from the local GP Practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local Practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that Practice.

To register as a temporary patient simply contact the practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a Practice in the town or area where you are already registered.

Further Information on Temporary Registration

Your Named GP

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Your usual doctor in the contract is referred to as “your named accountable GP”. The role of the named GP is to take responsibility for the co-ordination of all appropriate services and ensure they are delivered where required (based on the named GP’s clinical judgement) to each of their patients. Having a “named GP” does not mean that this is the only doctor or clinician at the practice who will provide you with care. If you need to be seen urgently this may be with any of the doctors working that day.

Furthermore, Swiss Cottage operates a ‘Buddy System’ within our team of Doctors. This means that if your named GP is not in the practice, your results/ queries will go to another GP. This system gives greater continuity of care for you and for our doctors, as it allows you to see or speak to a doctor who has particular responsibility for you.

For convenience if you have a medical card your Accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.

However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your Accountable GP, please ask the receptionists when you are next in the surgery.

Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

It is important that you are aware that this is purely an administrative exercise and does not change the way in which we operate or affect your ability to make an appointment or speak with any of the GPs in the practice.

Use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.

Find out more and download the app

Visit the NHS website to learn more