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CQC Rating GoodPatient Participation Group (PPG)
About the Patient Group
The Swiss Cottage Surgery Patient Participation Group would like your help.
We welcome everyone age 16 and over to share your ideas, skills and enthusiasm.
The aim of the group is to ensure that patients are at the centre of decisions made regarding the range, development, and quality of services offered by the Practice.
The PPG focuses on patients' feedback, patient surveys, patient education, health promotion and Practice environment.
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If you would like to join the PPG, please complete and sign these forms and bring it to the Practice on your next visit. You can also scan and attach the forms and send them via email to swisscottagesurgery@nhs.net.
There are a number of ways you can get involved:
We would very much welcome you to our Patient Participation Group meetings. These are held approximately 4 times a year. We try to vary the times and days to enable as many different patients to attend as is possible. There is no limit to the groups size and you don’t have to have attended meetings previously to come along; equally you don’t need to attend each and every meeting. The meetings tend to last 60-90 minutes, and the objective is really to hear from you about what you think it working at the Practice, what you think isn’t working, and what you would like to change. Meetings are attended by the Practice manager and a GP Partner.
Of course, we recognise that not everybody who would like to participate can or would want to attend meetings. For this reason we operate a virtual Patient Participation Group: Simply register your interest by email or in person and we can make sure your feedback helps drive development at the Practice. You can simply email your feedback to swisscottagesurgery@nhs.net and we will discuss it at the meetings mentioned above, as well as internal Practice meetings.
We are extremely grateful to those patients that do provide us with feedback in the ways mentioned above. Our aim is to provide a relevant, responsive service, and we can only do this with your help.
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