Online Consulting 

Welcome to our new online consulting tool.  

You can contact us online about a medicaladministrative or prescription issue through our online consultating tools. 

Please click the link below to submit an online consultation: 

Answer a few short questions and we will respond to you within 1-2 working days.

Patient Triage (effective 21st April 2021): 

*** Please ensure that you are a registered patient of Swiss Cottage Surgery. If you are not registered with Swiss Cottage Surgery, please click here to register***

For medical queries, including prescription queries and for all administrative queries such as nurse appointments, prescription queries, letter requests, copies of medical records etc. please complete a Patient Triage form. 

Please contact the surgery first thing in the morning if you have an issue you think needs attention on the same day. 

Please note, it is our aim that forms received before 10am will be assessed by a clinician the same morning. Forms received before 3pm will be assessed the same afternoon. Forms received after 3pm will be checked that they are not relating to medical emergencies and put on the list to be assessed the following morning. 

Please DO NOT use this online form for urgent or emergency requests. The submitted forms will only be read during the surgery opening hours.  The forms will not be read on the weekends (Saturdays and Sundays) or on Bank Holidays.  Please contact 111 during out of hours or 999 if this is an emergency.